Privacy Policy

1. Introduction

The Coney Lounge respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how information about you may be collected, used, stored and shared when you visit this website, contact us or interact with the services available through it, and sets out your privacy rights.

2. Who We Are

The Coney Lounge is a restaurant, sports bar and family lounge located at:

For privacy-related questions, please contact us by telephone on 07425 183341.

3. Information We May Collect

This website does not include any contact form, booking form, newsletter sign-up or account system, so it does not itself collect personal information you type into it. The information that may be involved depends on how you get in touch or use the site:

• Phone enquiries. If you call the number above, any details you choose to share (for example your name or booking preferences) are handled by our staff to assist with your enquiry — this website plays no part in that.
• Bookings. Table reservations made through the “Book a Table” links on this site are completed on OpenTable’s own website. Information you submit there is collected and processed directly by OpenTable under its own privacy policy — we do not receive or store it on this website.
• Technical information. Like most websites, our hosting provider may automatically process standard technical data (such as IP address, browser type and access logs) purely to deliver and secure the website. This website does not use this data for tracking, profiling or marketing.
• Website usage information. This website does not currently use analytics, advertising or tracking cookies.

4. How We Use Information

Where applicable and lawful, information may be used to:

• Respond to enquiries and messages made by phone.
• Operate, maintain and protect this website.
• Diagnose technical issues and keep the website working correctly.
• Meet legal obligations and legitimate business requirements.

We do not use information for marketing, profiling or any purpose beyond those above.

5. Restaurant Bookings and Third-Party Services

Every “Book a Table” link on this website takes you to OpenTable, an independent, external reservation service. Once you leave this website for OpenTable, any information you provide is governed entirely by OpenTable’s own privacy policy and terms, available on OpenTable’s website — we do not control or have access to it.

This website also links to our Instagram and Facebook pages, both operated by Meta. If you visit those platforms, Meta’s own privacy policy applies, available on Meta’s website.

6. Cookies and Similar Technologies

This website uses your browser’s session storage for one purpose: to remember that you have already seen our events pop-up, so it does not show again during the same visit. This stays on your device, is cleared when you close the tab, and is never transmitted to us or shared with any third party. This website does not set advertising, tracking or analytics cookies of its own.

The “Find Us” page on this site embeds a Google Maps view of our location. Loading that map may allow Google to set its own cookies, governed by Google’s privacy policy. Links to OpenTable, Instagram and Facebook may also set their own cookies once you visit those sites — governed by their own policies, not ours. See our Cookie Information page for more detail.

7. Sharing Personal Information

We do not sell personal information, and we do not share it with marketing or advertising partners, because none are used on this website. Information may only be involved with:

• OpenTable, when you choose to book a table directly through its service.
• Our website hosting and infrastructure provider, to the extent needed to run the site securely.
• Anyone we are required to share information with to meet a legal obligation.

8. Data Retention

Personal information is only kept for as long as necessary for the purpose it was collected for, taking account of applicable legal requirements and legitimate business needs. Because this website has no form or account system, it does not itself store personal records beyond what is described above.

9. Data Security

This website is served over an encrypted (HTTPS) connection. We take appropriate steps to protect personal information against unauthorised access, loss, misuse or disclosure, though no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on the circumstances and applicable data protection law, you may have rights to:

• Request access to personal information held about you.
• Request correction of inaccurate information.
• Request deletion of information, where applicable.
• Request restriction of, or object to, certain processing.
• Request transfer of information, where the relevant legal conditions apply.
• Withdraw consent where processing relies on consent.
• Raise a concern with the relevant data protection supervisory authority.

These rights are subject to applicable legal conditions and exceptions. In the United Kingdom, you can find guidance on your data protection rights through the Information Commissioner’s Office (ICO).

11. Children’s Privacy

The Coney Lounge offers a family-friendly environment, but this website has no features directed at children and does not knowingly collect personal information from children through the website itself, as it has no forms or account system.

12. External Websites

This website links to third-party websites and services, including OpenTable, Instagram, Facebook and Google Maps. We are not responsible for the privacy practices or content of those external websites. Please review their own privacy notices before providing them with personal information.

13. Changes to This Policy

We may update this Privacy Policy when our website, services or relevant legal requirements change. The latest version will always be published on this page with its updated date above.

14. Contact Us

If you have a question about this Privacy Policy or wish to make a privacy-related request, contact The Coney Lounge by telephone on 07425 183341.